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Job Description – South Welfare Officer

Southern Counties HA are looking for a Welfare Officer. Applications with a CV plus covering letter indicating your suitability for the role to the Secretary, Richard Macer (This email address is being protected from spambots. You need JavaScript enabled to view it.) by 17:00 on 14 Jan 19.


Everyone in hockey has a responsibility to safeguard and protect young people. The key role of the Welfare Officer is to support the organisation to promote good safeguarding practice across the organisation, to be the named point of contact for all members of the Hockey Family, to implement England Hockey’s Safeguarding and Protecting Young People in Hockey Policy & Procedures where a concern has been raised.

Southern Counties Hockey Association (SCHA, the Association) requires a Welfare Officer to cover the events that it runs, the Performance Centres and junior tournaments. It is designed to ensure that all those involved in activities organised by the Association follow good practice in safeguarding and play in a safe environment.

The role does not involve giving advice to counties, clubs or schools who are affiliated to the Association.

There is an administrator who ensures that coach documentation is current, but the Welfare Officer will become a DBS Verifier to complement the existing geographical spread of verifiers.

The role will be as a self-employed service contract.


  • Support the Association to implement good safeguarding practice and challenge poor practice and breaches of the England Hockey Code of Ethics and Behaviour
  • Support the organisation to implement England Hockey’s and their own safeguarding policy and procedures
  • Support the Association to implement best safeguarding practices
  • Role model best safeguarding practice
  • Be the key contact with England Hockey Ethics and Compliance Team (includes Lead for Safeguarding)
  • Be the point of contact for members of the Hockey Family where concerns about the welfare of a young person have been identified
  • Support the Performance Director, the Chair of the Junior Committee and their direct reports to review safeguarding practices and processes following the completion of an issue or concern that has been investigated
  • Ensure confidentiality is maintained
  • Co-ordinate accident reporting at all South organised events
  • Report, in general terms, to South Management if serious incidents occur
  • Report on a regular basis and when requested to the officers of the Association and the Management Committee
  • Become one of the team who verifies documentation for both DBS and employment


  • Knowledge of England Hockey’s Safeguarding and Protecting Young People in Hockey Policy & Procedures and own organisation’s policy and procedures
  • Basic knowledge of core legislation and government guidance which can be gained through welfare officer training
  • Basic knowledge of roles and responsibilities of local statutory agencies (children’s services, police, Local Safeguarding Children Board (LSCB) and Local Authority Designated Officer (LADO)). This can be gained through welfare officer training. The Welfare Officer must have full contact details for the local agencies covering the whole of the South
  • Awareness of equality and safeguarding issues


  • Good listener, child-focused and non-judgmental of issues or concerns that are raised
  • Interpersonal skills and being calm and approachable at all times
  • Communication (with all members of the organisation including young people and adults)
  • Basic administrative skills, including IT competence in Microsoft Office and general website entry
  • Ability to offer safeguarding advice and support
  • Maintaining accurate records of issues and concerns that have been raised
  • Ability to promote the organisation’s policy, procedures and resources


  • It is a requirement that Welfare Officers attend the Sports Coach UK ‘Safeguarding and Protecting Children in Sport’ workshop. For details of local workshops go to:
  • England Hockey deliver ‘Time to Listen’ (TTL) workshops.


A fixed annual fee of £500.

However, due to the nature of the role there, there may be major time-consuming issues beyond the scope of the expected annual activity. If such a situation arises, the Association will discuss an appropriate payment.


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